Veteran & Family Support Resources
Every hotline, free program, and community resource Nancy points veterans and their families to — consolidated on a single page. These are independent, public resources (separate from AO Agents of Valor LLC) that complement the benefits Nancy coordinates. Save this page; share it with a veteran who needs it.
In Crisis Right Now?
The Veterans Crisis Line is free, confidential, and available 24/7/365. You don't have to be enrolled in VA benefits or health care to connect. Call 988, press 1, text 838255, or chat online.
Crisis & Immediate Help
24/7/365 confidential support when you or a loved one needs it most
Veterans Crisis Line
U.S. Department of Veterans Affairs
Free, confidential crisis support for veterans, service members, and their families and friends. You don't have to be enrolled in VA benefits or health care to connect.
Claims, Benefits & Advocacy
Free help filing and winning your VA claims
White House VA Hotline
U.S. Department of Veterans Affairs
An additional resource for getting your concerns heard about VA healthcare, benefits, or services. Veterans, family members, caregivers, and survivors can call with questions, concerns, feedback, and complaints.
VA Benefits (General Assistance)
U.S. Department of Veterans Affairs
General assistance for VA benefits questions — disability compensation, pensions, education, home loans, and more.
Start Your VA Disability Claim
U.S. Department of Veterans Affairs
File VA Form 21-526EZ online at VA.gov or work with a free, accredited Veterans Service Officer (VSO). The official starting point for every VA disability claim.
Request Your DD-214
National Archives
Request your military service records (DD Form 214) directly from the National Archives. Your DD-214 is the single most important document for every downstream VA benefit — keep copies on file.
Education (GI Bill)
U.S. Department of Veterans Affairs
Questions about the Post-9/11 GI Bill, Montgomery GI Bill, tuition assistance, and housing allowances.
VA Home Loans
U.S. Department of Veterans Affairs
VA-backed home loans help veterans, service members, and surviving spouses buy, build, or improve a home with no down payment.
Veteran Readiness & Employment (VR&E) — Chapter 31
U.S. Department of Veterans Affairs
VR&E benefits — also called Chapter 31 — provide employment support and training services to help you find and keep a job, and live as independently as possible. Apply online with VA Form 28-1900 if you have a service-connected disability.
Wounded Warrior Project
Free, independent resource — separate from the VA
Wounded Warrior Project
Wounded Warrior Project
A separate entity from the VA — a free resource Nancy points every veteran to for help filing and winning their claims. You can even email them your DD-214 and they'll start the work for you. If you served on or after 9/11, WWP helps with everything: claim filing, financial assistance, family vacations, and free mental health care services for you and up to four family members or friends. Even if you served before 9/11, you are still welcome to call them for additional resources.
The American Legion — Resource Officer
The American Legion
If you served before 9/11, contact your local American Legion and ask for a Resource Officer to help you get started with your claims. They also coordinate directly with the Military to arrange your full military funeral Honor Guard.
Congressional Assistance
Your U.S. Congressman or Senator can inquire on your behalf with the VA
Find Your U.S. Representative
U.S. House of Representatives
A veteran can contact their U.S. Representative directly to request assistance with VA claims, disability benefits, medical care, delayed payments, or other federal issues. Visit their official website and select 'Contact' or 'Help With a Federal Agency,' explain the issue, request Congressional Assistance with the VA, and complete the privacy release form if requesting help with a personal VA case.
Find Your U.S. Senators
U.S. Senate
Each state has two U.S. Senators who can also inquire with the VA on your behalf. Find your senators, visit their official website, select 'Help With a Federal Agency,' explain the issue, and request Congressional Assistance with the VA. Complete the privacy release form if requesting help with a personal VA case.
How Congressional Assistance Works
Congressional Casework
A Congressional inquiry can help obtain answers, investigate delays, and request updates on your VA case — but it does not guarantee approval of a VA claim. Your Representative or Senator's office acts as a liaison between you and the VA, escalating your concerns and requesting a status review. This is a free service available to every veteran and their family.
Burial & Memorial Benefits
Plan ahead — know what the VA covers and what it doesn't
Pre-Need Eligibility Determination for Burial
National Cemetery Scheduling Office
Planning ahead lets you determine in advance if you're eligible for burial in a VA national cemetery. Submitting a pre-need application (VA Form 40-10007) gives your family total peace of mind before the time of need arrives — eliminating guesswork for surviving family and next of kin.
Headstones & Markers
U.S. Department of Veterans Affairs
The VA provides a government headstone, marker, or medallion for eligible veterans at no cost — whether in a national, state, or private cemetery.
Presidential Memorial Certificate Program
U.S. Department of Veterans Affairs
An engraved certificate, signed by the President, honoring the memory of an honorably discharged deceased veteran.
Caregiver Support
Two structured pathways for those standing by our veterans
VA Caregiver Support Line
VA Caregiver Support Program (CSP)
Staffed by licensed clinical social workers and coordinators who connect you to local hospital teams. The first call for any caregiver of a veteran.
Program of Comprehensive Assistance for Family Caregivers (PCAFC)
VA Caregiver Support Program
Designed for intensive, hands-on personal care. Requires a veteran service-connected disability rating of 70%+ (any era), a need for ongoing care for at least six months, and VA health care enrollment. One Primary and up to two Secondary Family Caregivers. Primary caregivers receive tax-free monthly stipends, CHAMPVA coverage, at least 30 days of annual respite care, legal/financial planning assistance, counseling, and travel-pay reimbursement. File VA Form 10-10CG online, by mail, or through your local VA Medical Center.
Program of General Caregiver Support Services (PGCSS)
VA Caregiver Support Program
For general caregivers of VA-enrolled veterans needing less intensive daily support. Open regardless of family relation or co-residence. Services include skills training, peer support, REACH VA clinical intervention, the Annie text program, respite care access, and community referrals. Connect directly with the Caregiver Support Coordinator at your nearest VA Medical Center.
Health, Wellness & Community
Healthcare enrollment, specialized programs, and community support
VA Health Care Enrollment
U.S. Department of Veterans Affairs
Apply for VA health care coverage. Enrollment is the gateway to VA medical services, community care, and many caregiver programs.
CHAMPVA (Civilian Health & Medical Program)
U.S. Department of Veterans Affairs
Health coverage for eligible spouses, widows/widowers, and children of veterans rated permanently and totally disabled or who died of service-connected conditions.
Bereavement Counseling
U.S. Department of Veterans Affairs
Free bereavement counseling for family members of deceased veterans through the Vet Centers program.
Homeless Veterans Support
U.S. Department of Veterans Affairs
The National Call Center for Homeless Veterans connects veterans at risk of homelessness or currently experiencing homelessness with VA services and community resources.
VA Combat Call Center
U.S. Department of Veterans Affairs
Confidential support for combat veterans and their families to discuss military experiences or any concerns.
Foreign Medical Program (FMP)
U.S. Department of Veterans Affairs
VA health care benefits for veterans with service-connected conditions who live or travel outside the United States.
Women Veterans
U.S. Department of Veterans Affairs
Dedicated support for women veterans — health care, benefits, and programs tailored to the unique needs of women who served.
Telecommunication Device for the Deaf (TDD)
U.S. Department of Veterans Affairs
TDD/TTY access for veterans and family members who are deaf or hard of hearing to reach VA services.
Community & Events
Giving back to those who gave us so much
VetTix — Tickets for Troops Program
Veteran Tickets Foundation
VetTix is dedicated to giving back to those who gave us so much. They team up with major sports teams, leagues, promoters, organizations, venues, and everyday event ticket holders to provide free tickets to currently serving and veteran members of all branches of the U.S. military. From pro sports to concerts to family events — VetTix makes it possible for veterans and their families to enjoy experiences that might otherwise be out of reach.
Financial & Debt Assistance
Help managing VA debt and financial hardship
VA Debt Management Center
U.S. Department of Veterans Affairs
If you have a VA debt — from overpayments, copay balances, or other benefit adjustments — the Debt Management Center helps you resolve it, set up payment plans, or request waivers.
VA Pension Management Center
U.S. Department of Veterans Affairs
Assistance with VA pension, survivors pension, and Aid & Attendance benefits for wartime veterans and their families.
Need help navigating all of this? Nancy reviews your DD-214 and service record at no cost, then maps exactly which programs apply to your service era — and which financial gaps the VA and VSOs leave behind.
The resources listed above are independent, publicly available programs operated by the U.S. Department of Veterans Affairs and partner organizations — separate from AO Agents of Valor LLC and the Veterans Service Division of AO Globe Life. Nancy is an independent agent with AO Globe Life and the owner of AO Agents of Valor LLC, her own holdings company. She is an advocate and educator, not a VA-accredited VSO, claims agent, or attorney. She does not provide legal advice, determine VA benefit eligibility, prepare or submit claims on your behalf, or represent veterans in claims or appeals. She is also not a doctor and cannot offer medical advice. Always consult a licensed professional for legal and medical questions.